Maitre D' | Luxury Members Club NYC
We are focused on the design, development, and operation of hospitality brands that, at their core, are about bringing people together. For us, great hospitality is about quality, elegance, style, and fun. We exude a sense of joy in hosting, setting the stage for our guests to have exceptional experiences.
Position: Maitre‘d
Reports To: General Manager
Salary: $80k-$85k
As a Maitre’d, you must assist in the development of a positive and inclusive work environment, leading in a hands-on capacity and striving to improve the financial and cultural aspects of the restaurant. The Maitre’d shall manage our Partner’s Lists, our Guest Lists and our Reservations Lists to ensure that seating is maximized yet comfortable, and the guests experience is amplified through service
Duties/Responsibilities:
- Create a welcoming and hospitable environment for guests whether in person or over the phone.
- Quote accurate wait times while “finding the yes” for all guests.
- Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.
- Work with efficiency and a sense of urgency while remaining composed.
- Demonstrate an understanding of reservations booking strategies and a working knowledge of all functions of SevenRooms.
- Coordinate with management to “build the book” and boost cover counts while taking into consideration both the needs of the business and the needs of our guests.
Qualifications:
- 2+ years of experience in the role of Maitre D at a fine dining establishment
- A passion for guest experience and hospitality
- Ability to walk or stand for long periods of time
- English fluency and additional languages preferred, but not required
- Ability to reach, bend, stoop, climb up and down stairs, walk, carry multiple objects
#ARD